The WIR query (WIR_Query) is designed to show all computers that need to have their warranty details checked or re-checked. There are several reasons why a computer will fall into this query, including:
- WIR was never run on this computer.
- This is the first-step (registration phase) of a two-step process to have warranty details collected.
- There are network connection issues between the WIR client and the web service.
A collection should be created using this query. Additionally, either a weekly or daily deployment should be configured in order to deploy the WIR (auto) ConfigMgr program to this collection. This is recommended for a variety of reasons, including collecting warranty details for new computers and/or completing the second phase process for Microsoft and Apple computers.