Data Source Check
In the Configuration Manager database, under the ES_Warranty3 view, you can confirm what source WIR is using to collect a PC’s warranty information. Optimally, you will want to see that most of your data is coming from Code 1 which indicates that the warranty end date is from the manufacturer’s website.
Data source codes:
Code | Definition |
1 | Indicates a manufacturer’s website date. |
2 | Indicates Cisco detection method used. |
3 | Indicates Panasonic detection method used. |
4 | Reserved. |
5 | Indicates that only a shipping date is provided; it is assumed that only a 1-year warranty applies. |
6 | Indicates that the manufactured start date, as collected from the manufacturer’s web service, was used to calculate the warranty end date; it is assumed that a 15-month warranty applies. |
7 | Indicates that the retrieved warranty end date was used to calculate the warranty start date and that the warranty end date is currently expired. |
8 | Indicates that the retrieved warranty end date was used to calculate the warranty start date and the warranty end date is NOT currently expired. |
9 | Indicates Acer / Gateway detection method used. |
10 | Indicates that an invalid serial number was provided. |
11 | Indicates that this is a virtual machine. |
13 | Indicates that only a shipping date is provided from Dell; it is assumed that only a 1-year warranty applies. |
20 | Indicates that the Microsoft Surface or Apple product warranty end date was retrieved successfully. |
21 | Indicates that the BIOS date was used as the warranty end date for a known manufacturer. |
22 | Indicates that the BIOS date was used as the warranty end date for an unknown manufacturer. |
31 | Indicates that the warranty end date for a Microsoft Surface was successfully obtained. |
45 | Avocor Detection method. Leverages BIOS date with 3 years standard warranty added to it. |
55 | Indicates that the warranty end date for an HP was obtained through our secondary method. |
100 | Indicates that the registration (first phase) for Microsoft Surfaces and Apple products was successful. |
100+ | 101 or more indicates that there is a need to re-check the warranty details for this computer. |