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Data Source Check

In the Configuration Manager database, under the ES_Warranty3 view, you can confirm what source WIR is using to collect a PC’s warranty information. Optimally, you will want to see that most of your data is coming from Code 1 which indicates that the warranty end date is from the manufacturer’s website.

Data source codes: 

Code Definition
1Indicates a manufacturer’s website date.
2Indicates Cisco detection method used.
3Indicates Panasonic detection method used.
4Reserved.
5Indicates that only a shipping date is provided; it is assumed that only a 1-year warranty applies.
6Indicates that the manufactured start date, as collected from the manufacturer’s web service, was used to calculate the warranty end date; it is assumed that a 15-month warranty applies.
7Indicates that the retrieved warranty end date was used to calculate the warranty start date and that the warranty end date is currently expired.
8Indicates that the retrieved warranty end date was used to calculate the warranty start date and the warranty end date is NOT currently expired.
9Indicates Acer / Gateway detection method used.
10 Indicates that an invalid serial number was provided.
11Indicates that this is a virtual machine.
13Indicates that only a shipping date is provided from Dell; it is assumed that only a 1-year warranty applies.
20Indicates that the Microsoft Surface or Apple product warranty end date was retrieved successfully.
21Indicates that the BIOS date was used as the warranty end date for a known manufacturer.
22Indicates that the BIOS date was used as the warranty end date for an unknown manufacturer.
31Indicates that the warranty end date for a Microsoft Surface was successfully obtained.
45Avocor Detection method. Leverages BIOS date with 3 years standard warranty added to it.
55Indicates that the warranty end date for an HP was obtained through our secondary method.
100Indicates that the registration (first phase) for Microsoft Surfaces and Apple products was successful.
100+101 or more indicates that there is a need to re-check the warranty details for this computer.